{"id":470,"date":"2014-09-08T17:40:05","date_gmt":"2014-09-08T22:40:05","guid":{"rendered":"http:\/\/electricityexpress.com\/?page_id=470"},"modified":"2024-05-30T22:18:42","modified_gmt":"2024-05-31T03:18:42","slug":"power-outages","status":"publish","type":"page","link":"https:\/\/electricityexpress.com\/en\/contact-us\/power-outages\/","title":{"rendered":"Power Outages"},"content":{"rendered":"<p style=\"text-align: justify;\">Power outages are at best an inconvenience and at worst a disaster. \u00a0The team at <span style=\"color: #3366ff;\"><strong>Electricity Express<\/strong><\/span> understands this and is committed to helping you as much as possible. \u00a0Please remember that <span style=\"color: #3366ff;\"><strong>Electricity Express<\/strong><\/span> will never cause your power disruption and can&#8217;t restore your electricity. \u00a0We can, however, answer any questions and direct you to those who can help you. Please feel free to call us whenever necessary during our operating hours:<\/p>\n<p style=\"text-align: justify;\"><strong><span style=\"color: #3366ff;\">Electricity Express<\/span><\/strong> &#8211; Customer Care<br \/>\n<span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;8557227199&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:1049089,&quot;3&quot;:{&quot;1&quot;:1},&quot;12&quot;:0,&quot;23&quot;:2}\">855-722-7199<\/span><br \/>\nMonday &#8211; Saturday 8:300 a.m. &#8211; 5:30 p.m.<\/p>\n<h2 style=\"text-align: justify;\">POWER OUTAGES, DOWNED WIRES, OR ELECTRIC METER DAMAGE<\/h2>\n<p style=\"text-align: justify;\">To make a report, you must call the Transmission and Distribution Utility (TDU) that takes care of the wires and poles in your neighborhood. \u00a0If you don&#8217;t know, you can find this information on your utility bill or check this map.<\/p>\n<div id=\"attachment_5168\" style=\"width: 310px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-5168\" class=\"size-medium wp-image-5168\" src=\"https:\/\/electricityexpress.com\/en\/wp-content\/uploads\/sites\/3\/2018\/08\/Utilities-By-Areas-in-Texas-300x265.jpg\" alt=\"Utilities By Areas in Texas\" width=\"300\" height=\"265\" \/><p id=\"caption-attachment-5168\" class=\"wp-caption-text\">Utilities By Areas in Texas<\/p><\/div>\n<p style=\"text-align: justify;\">Please take a moment to write down these phone numbers and keep them near your flashlight. \u00a0In the event of a power loss, it will be easier to refer to a piece of paper than try to read a web page. \u00a0Better yet, add them to your cell phone&#8217;s contact list.<\/p>\n<h4 style=\"text-align: justify;\">Who to Call in the case of power outages:<\/h4>\n<ul style=\"text-align: justify;\">\n<li><strong>AEP Texas Centra<\/strong>l 1-866-223-8508<\/li>\n<li><strong>AEP Texas North<\/strong> 1-866-223-8508<\/li>\n<li><strong>Centerpoint Energy<\/strong> 1-800-332-7143<\/li>\n<li><strong>ONCOR<\/strong> (formerly TXU Electric Delivery) 1-888-313-4747<\/li>\n<li><strong>Texas-New Mexico Power Company<\/strong> 1-888-866-7456<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">Dos and Don&#8217;ts, what to do with power outages<\/h3>\n<p style=\"text-align: justify;\">Do:<\/p>\n<ul style=\"text-align: justify;\">\n<li><span style=\"text-decoration: underline;\">Unplug appliances<\/span>. \u00a0When power starts again, this will help prevent your electrical circuits from being overloaded.<\/li>\n<li><span style=\"text-decoration: underline;\">Report the outage<\/span>. \u00a0Don&#8217;t assume that your neighbor has done this already. \u00a0Your TDU must be made aware of the situation.<\/li>\n<li><span style=\"text-decoration: underline;\">Keep a sharp eye on pets and children<\/span>. \u00a0They are unable to spot storm dangers such as downed lines.<\/li>\n<li><span style=\"text-decoration: underline;\">Be patient<\/span>. \u00a0It is frustrating to be without power, especially when your food may spoil or the weather is hot. \u00a0Workers will restore power as fast as possible. \u00a0What equipment was affected by the storm determines whose power is restored first.<\/li>\n<li><span style=\"text-decoration: underline;\">Avoid standing water near anything electrical<\/span>. \u00a0Wait until everything is completely dry before going near appliances, and even then, exercise caution.<\/li>\n<li><span style=\"text-decoration: underline;\">Know how to operate your garage door manually<\/span>. \u00a0Your garage door won&#8217;t open independently without power, potentially leaving you stranded.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Don&#8217;t:<\/p>\n<ul>\n<li style=\"text-align: justify;\"><span style=\"text-decoration: underline;\">Go near any cables or lines<\/span>. \u00a0Assume everything is energized, maintain a safe distance, and let emergency crews take care of the situation.<\/li>\n<li style=\"text-align: justify;\"><span style=\"text-decoration: underline;\">Clean your property immediately<\/span>. \u00a0Although your yard may be full of downed tree limbs, you don&#8217;t know if there are any wires or cables underneath.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-thumbnail wp-image-1129\" src=\"http:\/\/electricityexpress.com\/en\/wp-content\/uploads\/sites\/3\/2014\/09\/Meters-84x150.jpg\" alt=\"Meters\" width=\"84\" height=\"150\" \/><\/p>\n<p>&nbsp;<\/p>\n<h4>Cheapest electricity service in Texas<\/h4>\n<p><a href=\"https:\/\/electricityexpress.com\/en\/power-blog\/\">Check our Power Blog for more ideas on how to save energy<\/a><\/p>\n<h4>No Deposit Electricity Texas<\/h4>\n<p><strong>855-781-6970<\/strong><\/p>\n<p><a href=\"https:\/\/account.paylesspower.com\/enroll\/106038\">Energy plans and sign-ups, click here<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Power outages are at best an inconvenience and at worst a disaster. \u00a0The team at Electricity Express understands this and is committed to helping you as much as possible. \u00a0Please remember that Electricity Express will never cause your power disruption and can&#8217;t restore your electricity. \u00a0We can, however, answer any questions and direct you to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":229,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-470","page","type-page","status-publish","hentry"],"acf":[],"jetpack_shortlink":"https:\/\/wp.me\/PfEdyg-7A","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/electricityexpress.com\/en\/wp-json\/wp\/v2\/pages\/470","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/electricityexpress.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/electricityexpress.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/electricityexpress.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/electricityexpress.com\/en\/wp-json\/wp\/v2\/comments?post=470"}],"version-history":[{"count":0,"href":"https:\/\/electricityexpress.com\/en\/wp-json\/wp\/v2\/pages\/470\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/electricityexpress.com\/en\/wp-json\/wp\/v2\/pages\/229"}],"wp:attachment":[{"href":"https:\/\/electricityexpress.com\/en\/wp-json\/wp\/v2\/media?parent=470"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}